Privacy Policy
of plus777

plus777 collects personal information from players in a number of ways — directly through the registration and account management process, automatically through your use of the platform, and in some cases from third-party identity verification and payment service providers. We collect only the information that is necessary to provide and improve our services, comply with applicable legal obligations, and protect the integrity of the platform.

Information You Provide Directly

When you register a plus777 account or interact with our support team, we collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, gender, and nationality as provided during registration or KYC verification.
• Contact Information: Email address, phone number, and residential address in Bangladesh (city, district, and postal code).
• Account Credentials: Username and encrypted password. We never store passwords in plain text.
• Financial Information: Payment method details including bKash wallet number, Nagad account reference, Rocket mobile number, Upay account reference, or bank account information for Dutch-Bangla Bank or BRAC Bank withdrawals. Card numbers for Visa or Mastercard transactions are processed by a PCI-DSS compliant payment gateway and are never stored on plus777 servers.
• Verification Documents: Copies of government-issued identity documents (National Identity Card, passport, driving licence) and proof-of-address documents submitted during KYC verification.
• Support Communications: Records of live chat conversations, emails, and other correspondence with the plus777 support team.

Information Collected Automatically

When you access plus777, our systems automatically collect certain technical and behavioural data:

• Device & Browser Data: IP address, device type, operating system, browser type and version, screen resolution, and preferred language settings.
• Usage Data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the platform.
• Transaction Logs: A complete record of all deposits, withdrawals, bonus credits, wagers, and account balance changes associated with your account.
• Geolocation Data: Approximate location derived from your IP address, used to enforce geographic eligibility restrictions.

plus777 processes personal data on the basis of contractual necessity (to provide the services you have signed up for), compliance with legal obligations (KYC, anti-money laundering, responsible gaming regulations), and legitimate interests (fraud prevention, platform security, and service improvement). We do not use your personal data for purposes that are incompatible with those stated in this Privacy Policy.

The specific purposes for which we process your personal information are as follows:

Purpose	Data Used	Legal Basis
Account registration and management	Name, email, date of birth, address	Contractual necessity
Identity verification (KYC)	Government ID documents, selfie, address proof	Legal obligation
Processing deposits and withdrawals	Payment method details, transaction records	Contractual necessity
Fraud detection and prevention	IP address, device data, transaction patterns	Legitimate interest
Responsible gaming monitoring	Betting history, session data, deposit frequency	Legal obligation / legitimate interest
Customer support communications	Name, email, support chat logs	Contractual necessity
Platform analytics and improvement	Usage data, device data, navigation logs	Legitimate interest
Promotional communications (opt-in only)	Email address, game preferences	Consent

Marketing Communications

plus777 will only send you promotional emails, bonus notifications, or marketing messages if you have explicitly opted in to receive such communications during registration or via your account settings. You may withdraw your consent and unsubscribe from marketing emails at any time by contacting support@plus777 or using the unsubscribe link included in each marketing message. Opting out of marketing communications does not affect transactional emails (such as deposit confirmations, withdrawal updates, and security alerts), which are sent as a necessary part of operating your account.

plus777 does not sell, rent, or trade your personal information to any third party for their own commercial use. We share your data only with trusted service partners who are contractually required to process it in accordance with this Privacy Policy and applicable data protection standards, and only to the extent necessary to provide the services you have requested.

Categories of Third Parties

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa/Mastercard payment processors, Dutch-Bangla Bank, and BRAC Bank receive the minimum financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Identity Verification Partners: Third-party KYC service providers may process copies of your identity documents to confirm your identity and age. All such providers are contractually bound to use your data solely for verification purposes.
• Game Technology Providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive a pseudonymous player identifier and relevant session data in order to deliver game functionality. These providers do not receive your full name, contact details, or payment information.
• Analytics & Security Technology: Anonymised or pseudonymised usage data may be shared with analytics platforms and cybersecurity tools used to maintain platform stability and detect fraudulent activity. No personally identifiable information is shared with these providers.
• Legal and Regulatory Authorities: plus777 will disclose personal information to law enforcement agencies, financial regulators, or other government bodies where required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure unless we are legally prohibited from doing so.

International Data Transfers

Some of our technology partners operate servers outside of Bangladesh. Where your personal data is transferred internationally, plus777 takes all reasonable steps to ensure that adequate data protection safeguards are in place — including contractual data processing agreements that impose obligations equivalent to those that apply domestically. We do not transfer your payment credentials or unredacted identity documents outside of verified, secure processing environments.

plus777 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, analyse usage patterns, and detect security threats. A cookie is a small text file placed on your device when you visit the platform. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account balance display, enforce geographic access controls, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences such as preferred language, last-played game category, and display settings, allowing the platform to provide a more personalised experience on your return visits.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players navigate the platform — which pages are visited most, where errors occur, and how long sessions last. This data is used exclusively to improve platform performance and usability. No personally identifiable information is included in analytics data.
• Security Cookies: These cookies help detect and prevent fraudulent activity, account takeover attempts, and bot traffic. They store a fingerprint of trusted device characteristics to flag anomalous login attempts.

Managing Your Cookie Preferences

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block, delete, or receive warnings before cookies are set. Please note that disabling strictly necessary cookies will prevent you from logging in to your plus777 account and accessing real-money games. Disabling functional cookies will mean that your preferences are not remembered between sessions. Blocking performance cookies does not affect your ability to use the platform but may limit our ability to improve it over time.

For detailed instructions on managing cookies in your specific browser (Chrome, Firefox, Samsung Internet, or Opera Mini — common browser choices in Bangladesh), please refer to your browser's official help documentation.

plus777 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security practices are reviewed and updated on an ongoing basis in line with industry standards applicable to online gambling and payment processing platforms.

• 256-bit SSL/TLS Encryption: All data transmitted between your device and plus777 is encrypted using industry-standard TLS 1.2 or higher. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive personal data — including identity documents, payment references, and account credentials — is stored using strong encryption at rest. Passwords are hashed using a one-way cryptographic algorithm and are never stored in recoverable form.
• Access Controls: Access to player personal data within plus777's internal systems is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data undergo security training and are bound by confidentiality obligations.
• Fraud Monitoring: Automated systems continuously monitor transactions and login activity for patterns consistent with fraud, account takeover, or money laundering. Suspicious activity triggers an immediate security review and may result in account suspension pending investigation.
• PCI-DSS Compliance: Card payment processing is handled by a PCI-DSS Level 1 compliant payment gateway. plus777 does not at any point store, transmit, or process raw card numbers on its own infrastructure.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, plus777 will notify affected players without undue delay, and in no case later than 72 hours after becoming aware of the breach (where feasible). Notification will include the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address the breach and mitigate its impact. If you suspect that your plus777 account has been compromised, contact support@plus777 immediately.

plus777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or financial obligations. The following retention periods apply to the main categories of personal data we hold:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal and regulatory obligation
KYC / identity documents	Duration of account + 5 years after closure	Anti-money laundering compliance
Transaction records	7 years from transaction date	Financial record-keeping requirements
Support communications	3 years from last interaction	Dispute resolution and service improvement
Marketing opt-in records	Until consent withdrawn + 1 year	Proof of consent for compliance audits
Analytics and usage data	24 months (anonymised after 6 months)	Platform performance analysis
Security and fraud logs	3 years from event date	Fraud investigation and prevention

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical analysis and platform improvement purposes.

As a registered player on plus777, you hold a number of rights in relation to the personal data we hold about you. plus777 is committed to upholding these rights and will respond to all valid requests within a reasonable timeframe — typically within 30 days of receipt of a verified request. To exercise any of the rights listed below, please contact the privacy team at support@plus777.

• Right of Access: You have the right to request a copy of all personal data that plus777 holds about you, together with information about how it is being used, who it has been shared with, and how long it will be retained.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account holders can update basic contact details directly through account settings; changes to identity documents must be submitted via support@plus777.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Please note that certain data must be retained to comply with our legal obligations (such as KYC records and transaction history) and cannot be erased on request during the applicable retention period.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and we are considering that objection.
• Right to Data Portability: Where we process your personal data on the basis of consent or contractual necessity, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Object: You have the right to object to the processing of your personal data where it is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests. You may also object to direct marketing at any time, in which case we will stop sending marketing communications immediately.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

plus777 will not charge a fee for handling a standard privacy rights request. We may ask you to verify your identity before fulfilling a request to ensure that we do not disclose personal data to an unauthorised person. If your request is refused, we will provide a written explanation of the reasons.

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how plus777 handles your personal data, please contact our privacy team using the details below. We aim to acknowledge all privacy queries within one business day and to provide a substantive response within 30 calendar days of receipt of a verified request.

Privacy Contact

Email: support@plus777
Subject Line: Privacy Request — [Your Account Username]
Response Time: Within 30 calendar days of verified receipt
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

Changes to This Privacy Policy

plus777 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by email to the address on file and update the "Last Updated" date at the top of this page. Continued use of plus777 following the notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

This Privacy Policy was last updated in January 2026. It applies to all players registered on plus777 accessing the platform from Bangladesh and any other jurisdiction. By registering and using plus777, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. 18+ only — play responsibly.